Facebook Chat Plugin Creates Persistent, Consistent Engagement Among the key reasons to consider using Facebook web chat is its ability to create persistent conversations and build a contact list. If you’re leveraging Facebook Messenger to provide customer support or push sales, you know how effective the platform is. Why Use Messenger Widget: Facebook Chat Plugin Benefits In addition to streamlining all conversations in a single inbox, it offers additional benefits such as advanced automation and analytics.
This is sufficient for businesses that receive low to medium volumes of messages and rely on Facebook Messenger for customer communication.īusinesses that handle high volumes of conversations or chat with customers across multiple channels should use an omnichannel messaging inbox like respond.io. When website visitors send an inquiry via the widget, you can reply through the Meta Business Suite Inbox. Expect updates to come relatively quickly, so be sure to be on the lookout for bug fixes and feature additions.For the ultimate chat plugin, install Messenger widget on website Although team member Josh Puckett says that they are currently working on notifications and badging.įacebook Messenger for Mac is available as a free download here. On the left hand side is a list of all your ongoing discussions, while actual message threads are displayed on the right.Īs far as bugs go, the ability to upload images is current non-functioning and support for notifications is nowhere to be found. The interface is nearly identical to what you would find on and Facebook’s other Messenger apps. The app is still in its early stages, but most of the base functionalities of Messenger are there. Now, however, a third-party developer has taken that newly unveiled web interface and put it into a dedicated OS X desktop app.
Earlier today Facebook unveiled a dedicated website for its Messenger service, accompanying dedicated apps for the iPhone and iPad.
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